Ideally, we recommend contacting us several weeks in advance to ensure the best possible planning and organisation.

However, we remain flexible and can respond quickly to last-minute requests, subject to availability.

Yes. We are used to handling urgent requests and last-minute changes.

Depending on the complexity of the project, we can deploy a complete mobility solution within less than 24 hours, subject to availability.

Yes. FLUXOLOGY provides its services throughout Belgium and can also support projects across Europe and internationally, depending on your requirements.

Whether your event takes place in a city centre, at a venue, in a rural area or across multiple locations, we design tailored mobility solutions to meet your needs.

Yes. We design and set up tailor-made temporary parking areas, optimised to suit your site, the available space and the expected number of vehicles.

From the initial layout to on-site implementation, we create safe, efficient parking solutions that maximise capacity while ensuring smooth traffic flow and an excellent experience for your participants.

Absolutely. We have the expertise and resources to manage from several hundred to several thousand vehicles, while ensuring safe, efficient and well-organised traffic flow.

Every mobility plan is tailored to your event, taking into account arrival and departure peaks, site constraints, available parking capacity and the expected number of participants to deliver a smooth experience from start to finish.

Yes. Our experienced on-site teams ensure the smooth operation of your mobility plan throughout your event.

Depending on your needs, our staff can handle:

• Vehicle guidance and traffic management
• Parking operations
• Welcoming and assisting participants
• Shuttle coordination and dispatch
• Installation of temporary signage and wayfinding

Our teams work closely with your organisers, suppliers and security staff to ensure a safe, efficient and seamless experience for all attendees.

We carefully select reliable, professional and experienced team members who are specifically trained for event mobility operations.

Our staff are trained in:

• Traffic and crowd flow management
• Safety procedures and risk awareness
• Customer service and participant assistance

Beyond technical skills, we place great importance on professionalism, communication and presentation to ensure your guests receive the highest level of service.

Yes. All on-site staffing services are billed with a minimum charge of 4 hours per staff member.

This minimum duration ensures the availability, mobilisation and operational deployment of our teams while maintaining the high quality of service expected for every event.

Yes. We provide complete shuttle and passenger transport solutions, tailored to the specific needs of your event.

Our services include:

• Planning transport operations
• Selecting the most suitable vehicles
• Scheduling routes and timetables
• On-site coordination
• Operational monitoring throughout the event

Whether you need shuttles between parking areas, hotels, train stations, airports or event venues, we ensure a safe, reliable and efficient transport service for your participants.

Yes. Bus drivers must comply with strict European regulations regarding driving time, mandatory breaks and daily rest periods.

After a maximum of 4.5 hours of continuous driving, a mandatory 45-minute break must be taken. Daily driving time is also limited, and every driver must benefit from a minimum daily rest period between working days.

These regulations directly impact the organisation of shuttle services. Depending on the duration of your event, operating hours and the number of rotations required, it may be necessary to schedule additional drivers or vehicles to ensure uninterrupted service.

At FLUXOLOGY, these legal requirements are taken into account from the very beginning of the planning process. This guarantees a transport solution that is fully compliant with regulations, operationally efficient and free from unexpected issues on the day of your event.

Yes. In addition to our mobility services, we can supply a wide range of equipment to ensure safe, efficient and well-organised traffic and pedestrian management.

Our equipment includes:

• Temporary traffic signage
• Wayfinding and directional signage
• Traffic management equipment
• Cones, barriers and delineation systems
• Parking signage
• Customised signage adapted to your event

We can also take care of the installation, maintenance and removal of all equipment, allowing you to focus entirely on your event.

No. At FLUXOLOGY, we do much more than simply provide staff, vehicles or equipment.

Our added value lies in analysing your project, understanding your constraints and designing the most effective mobility solution for your event. We carefully assess your venue, expected traffic flows, available budget and operational objectives to develop a solution tailored to your specific needs.

In some cases, our recommendation may even be to reduce the number of staff members, redesign shuttle routes, optimise parking layouts or adapt access procedures. Our goal is always to find the best balance between safety, operational efficiency, visitor experience and cost optimisation.

We see every project as a true partnership. We work with you and for you to design a solution that perfectly fits your event, rather than applying a standard formula.

Our pricing depends on several factors, including:

• The size of the event
• The logistical complexity
• The number of staff, vehicles and equipment required
• The duration of the services

Every project is different. That's why we prepare a tailor-made quotation, ensuring you receive a solution perfectly suited to your operational needs and budget.

Our payment terms are specified in each quotation.

In most cases, we work with an advance payment before the event and the remaining balance after the services have been completed.

Specific payment conditions may apply depending on the size, duration or nature of the project and will always be clearly stated in our quotation.

Our cancellation terms are clearly specified in every quotation.

We understand that unforeseen circumstances can arise when organising an event. Whenever possible, we will work with you to find a fair and reasonable solution, taking into account the cancellation date, commitments already made and costs already incurred.

Our objective is always to maintain a transparent and constructive relationship with our clients.

The applicable VAT rate depends on the nature of the service provided.

Passenger transport services carried out in Belgium (buses, coaches, shuttle services with drivers, etc.) are subject to the reduced 6% VAT rate.

Mobility management services, such as coordination, stewards, Flux Managers, parking management, signage, equipment rental, mobility studies and mobility planning, are subject to the standard 21% VAT rate.

When a project includes both transport services and service-related activities, it is therefore perfectly normal for two different VAT rates to appear on the same invoice, in accordance with Belgian tax legislation.

When we provide services to a company established abroad, the applicable VAT treatment depends on the nature of the service and the country where the client is established.

For companies established in another European Union Member State and holding a valid intra-Community VAT number, our service activities are generally invoiced without Belgian VAT under the reverse charge mechanism. The client is then responsible for declaring the VAT in their own country.

Passenger transport services carried out in Belgium remain subject to the applicable Belgian VAT rate, in accordance with Belgian tax legislation.

Certain services directly linked to an event or activity taking place in Belgium may also remain subject to Belgian VAT, depending on the applicable regulations.

Each project is therefore assessed individually to ensure the correct VAT treatment and full compliance with Belgian and European tax legislation.

Couldn't find the answer you were looking for?

Our team will be happy to assist you and answer all your questions regarding mobility management, parking solutions, shuttle services, staffing, signage or any other aspect of your event.

Feel free to contact us for personalised advice or a tailor-made quotation.